The Maddox Law Firm Announces …
Law Firm Administration
In search of a person whose focus is producing high quality, detailed work based on our established standards, guidelines and procedures, though we’re quite open to a seasoned professional showing us better ways and systems.
If this is you, please read this entire page …
Join us as our:
Law Firm Administration
The focus of this job is on producing high quality, detailed work based on our established standards, guidelines and procedures, though we’re quite open to a seasoned professional showing us better ways and systems.
Precise, consistent work output is essential requiring patience and a willingness to handle and thoroughly complete one task at a time.
The job environment is stable, based on known relationships with people and well-defined processes.
Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers.
Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience.
Consistent, error free work based on defined regulations and standards are key measures of job performance success.
The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis. We’re so excited to meet you!
Position Overview
When you read these job characteristics, we know you’ll be happy:
- You work flow will be steady, there’ll be an even pace to promote accuracy and quality of work
- There will be a repetitive nature of the job in terms of processes, but it will never be boring – ever
- Technical/analytical focus, you will become an expert
- You’ll work within established systems, standards, and procedures, there’s no guessing here
- Communication based on job knowledge and expertise
- Decision-making within clearly defined job scope, you will have all the facts and details you need
- Based on defined policies and procedures
- You will be highly supported by management and the firm’s attorneys
- Focused on job knowledge and expertise
- You’ll be a helpful, supportive communicator
- We’ll love your collaborative approach
- We’ll love your leadership style which is focused on consistent, accurate, quality work output
- You’ll love our supportive, non-threatening leadership style
Reporting Relationship
The Client Acquisition Director reports to the Owners and Firm Administrator with respect to all professional activities and all issues concerning his or her relationship with CFEP.
Authority
The Client Acquisition Director manages the marketing aspects of the firm and carries out supervisory responsibilities in accordance with the firm’s policies and procedures within the marketing department to include interviewing, hiring, and training employees and vendors; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
The Client Acquisition Director may recommend improvements to the intake, pre-engagement, post-engagement, or other sales-related processes to the Director of Client Relations. The Director of Client Relations will be responsible for deciding whether to accept such recommendations and oversee the implementation of such or request assistance from the Marketing Department in implementing such recommendations (e.g., changes to pre-engagement or post-engagement sequence).
Responsibilities
- Develops marketing plans and marketing budget with strategies and tactics (both short and long range) to ensure that the firm reaches or exceeds revenue targets.
- Researches, analyzes, and monitors market, financial, technological, and demographic factors so that opportunities may be capitalized on quickly and the possibility of competitors capturing market share is minimized.
- Plans, oversees the organization of the firm’s CRM systems, advertising and promotion activities including print, radio, TV, digital, and direct mail tactics.
- Selects and project manages outside contractors and vendors on ongoing marketing projects.
- Works with writers and graphic artists and oversees copywriting, design, layout, and production of marketing items.
- Develops and recommends pricing strategy for the firm which will result in the greatest share of the market over the long run.
- Achieves satisfactory return on investment on marketing tactics as well as achieve a satisfactory share of the market.
- Evaluates results to ensure moving swiftly in relation to marketing challenges and opportunities to be certain that revenue targets are reached or exceeded.
- Conducts client feedback activities through implementation of client surveys and implementation of complaint systems to avoid and/or calm dissatisfied clients.
- Creates and implements marketing metrics systems that track results so there is a data driven feedback system to aid in decisions.
- Creates a firm culture of “rainmaking” by designing and implementing training and coaching firm-wide for personnel.
- Other dues as may be assigned by the Owners.
Qualifications
- A demonstrative and proven track record of successfully growing law firms or other professional service firms for at least 5 years
- Strong team building; interpersonal skills and people management skills
- Outstanding written and verbal communication skills
- Deep understanding of all aspects of internet marketing, including experience with direct response marketing
- Must be self-motivated and self-directed to achieve his or her professional goals and CFEP’s goals.
- Self-starter who thrives on immersion in a rapidly changing environment and excellent problem-solving and analytical skills
- Highly organized with a strong sense of urgency to get positive results
- Ability to manage budgets, contract management, venros, and project management.
- Strong ability to create systems for tracking marketing metrics and using those metrics to make marketing recommendations/decisions.
- Demonstrate sound judgment and creative problem solving.
Education and/or Experience
- B.A. degree with major in business, marketing, advertising, or communications preferred, but overall, a strong track record with or without a degree is essential.
- Experience with Windows Operating System, Office 365, Google Workspace, Adobe Acrobat Pro, Keap/Infusionsoft and/or Zoho, is preferred but not required.
Key Performance Indicators
- % over/under firm’s revenue target
- # of Qualified Leads
- Cost Per Acquisition
- ROI of Marketing Budget and improvement of ROI month-over-month/year-over-year
- Lead to Client Conversion Rate
This post closes November 15, 2021 – you have this much time left to apply:
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Quick and easy steps for applying for this position:
Provide Your Contact Details
Answer a few contact-related questions about who you are.
1
Upload Your Resume
You will be asked to upload your current Resume in Microsoft Word or PDF format.
2
Complete Our 5-minute Survey
Here at The Maddox Firm we know our people are our most valuable asset, and we are committed to providing a dynamic environment where everyone can be their best. And we believe in data and analytics. Please take 5-minutes to do our survey. This is not a test, there are no right or wrong responses, we’re not looking for any specific answers. Just be easy about it, don’t over think, you’ll get your results instantly, and we’ll be in touch shortly. Simply click here to take our survey.
3
Join Our Team So That We Can Help More People Build Better Lives By Planning For A Secure Future!
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